Campagnolo Service Centre

Campagnolo probably the best gear set for road "race" bikes in the world. Like all bike components, they need maintaining for ultimate performance, reliability and long life. This needs to be performed on a regular basis, with the know-how, with the correct tooling and parts. 

Campagnolo Mobile Service Centre "A class of its own"

We talk, breath and ride Campagnolo 

Our Campagnolo Pro Mechanics: 
Campagnolo is designed to last, shift smoothly and compromise the finish on your road bike and be the envy of all club riders.

To keep your Campagnolo kit working as intended it needs looking after, cleaning, inspecting and servicing at regular intervals.

Have you ever wondered when you should inspect and grease your Ultratorque/Powertorque bottom bracket, replace your chain or when to replace gear cables?

power-torque bottom bracket
Lack of any type of service or maintenance

This power-torque bottom bracket has not been inspected for over 6,000 miles and the rider knew it was worn 500 miles ago. The bearing had collapsed and worn a groove in the axle 

 Modern bikes and components use different types of materials, made for lightness and styling. Good mechanical knowledge with  product knowledge is required to work on modern bikes.

 The service should be determined by the operating environment (e.g. the effect of temperature, corrosion, weathering, jet washing) When last serviced or mileage done.

 Campagnolo has a recommended maintenance interval table for all their products. The operation required, at distance or time (Whichever comes first) type of use and who should carry out the operation.

Maintenance by a qualified Campagnolo Pro bicycle mechanic using Campagnolo parts, recommended grease/lubricants and specialist tooling will help keep your bike running smoothly.
If you are unsure when your Campagnolo components need inspecting. Ask your Campagnolo mechanic or view the maintenance interval table below:

Campagnolo Recommended Maintenance Intervals Table

1. Buying used parts on ebay
When looking for a bargain, it is likely these days that you will turn to eBay for used parts. While there are bargains to be had, when buying a second-hand parts, you need to be careful, because you may have a large repair bill to go with the bargain price. Even if the person is not intending to be dishonest, their idea of the perfect condition may mean clean but worn out. We see our repairers that have given out bills of well over £100 to make a wheel usable, even though they were described "good as new".

There are a few things you should do when considering buying on eBay:

1) Never pay cash - always use one of the schemes that give you protection.

When buying wheels:

2) Always collect in person - do not have it posted to you, and do not meet in some car park halfway.

3) Always spin the wheels and feel the hubs for play and smoothness. That the wheel rims are not worn, damaged and that the wheels are not buckled! 

Campagnolo Mobile Service Centre "Typical Jobs"

Campagnolo Logo

Some images of typical worn-out parts "That requires replacing"

Worn cones Campagnolo neutron ultra 

Worn bearing cup Campagnolo neutron ultra.

Using a straightedge to check wear on rim - This rim is worn!

2. Buying new parts for old bikes
Many shops sell; New Old Stock on ebay, labeled as N.O.S.

3.Spare parts finder
Where to find Campanolo spare parts and information!

Its normally easier to look up parts on a diagram from Campagnolo. Find the part number and then try searching. The workshop manuals go back to 1994

Cycle Tech UK has a network of Campagnolo and Italian spare parts suppliers our main supplier being Chicken Cycle Kit Any parts you need we can supply to you.

For Campagnolo spare part numbers and diagrams View TECHNICAL MANUALS

Campy used parts:
  • Third-party suppliers are in a much better position to supply older parts: Campy Oldy 

4. Chorus Hub 2005 9/10 Speed:

When replacing parts. Clean and inspect all parts for wear or corrosion and replace if necessary.  

The cones are worn. HB-RE022. The cone to the right is also pitted.

5. Campagnolo chorus 11 speed cassette spacer (2012)
If you are experiencing any poor performance with gear shifting, you will need to remove your Campagnolo cassette and check the spacer between sprockets 6 and 7 to see if it is broken. It will be unusable and need replacing with the correct one. The plastic spacer is different looking than the other 3 or 4 black round spacers, it has 4 lugs on the back of the spacer.

Where to buy one from! It should be under warranty, so first talk with the shop or online shop where you bought your cassette. You will need proof of purchase.

11 speed cassette with broken 2.3mm spacer. Due to lock ring being over tightened!
Part No. 2-CS-712

Spacer location guide:

Spacing of 11 speed chorus cassette 

6. After Market Parts
Whilst there are many occasions when a variety of vendors will mix Campagnolo and other manufacturer's parts, Campagnolo are quite specific in their advice that all Campagnolo parts are designed to work as an integrated system. Mixing other manufacturer's components may void warranty.
For :
Cassettes: BBB and Miche
Chains: KMC
Cables: Transfil

7. Campagnolo Home Mechanics School
1/2 Day course available at your home, working on your own bike.
  • Changing chain & cassette  
  • Replacing Brake cable & adjusting brakes
  • Replacing gear cable, setup & adjusting gears
  • Fault finding
  • For more information on cost & locations, see Here   
  • For Pro Shop training . See Here
8. Campagnolo Mobile Repair Workshops & Pro Shops

List of Campagnolo accredited Pro Shop mechanics. See Here

9. Campagnolo workshop tools
View list of campagnolo specialist tools below (Last updated 07/07/14)
Please ask us for any specific tools you may need and se can sell direct to you. 

10. Campagnolo warranty 
All Campagnolo products are covered under Campagnolo's Limited Warranty, a copy of which can be seen at their website.
There are four Campagnolo Approved Service Centres in the UK.

Campagnolo Pro-Shops can't offer a definitive judgement on warranty - only the UK Service Centres can do that (or in particular circumstances, Campagnolo themselves), but they are in better position than most cycle retailers to comment on any problem that you may have with a Campagnolo product.

11. Campagnolo mobile workshops & tech videos
You can find all the technical information on website, they have made everything available:
Videos, Instructions, Tech Data, & More can be found at 

Mavic Open Pro Rim and Chorus Hub

Chours Hub strip down

Parktool - Campagnolo bearing puller for Ultra-Torque cranks

Parktool - Campagnolo bearing installation for Ultra-Torque cranks

Ultra-Torque bottom bracket bearing remove and refit videos:

12. Super Record Ultra Shift 11 Speed Ergo Shifter

When the spring and back plate brake, you have to buy the
repair unit 2012 Model Part No, EC-SR100 For Right hand unit. 
See Parts Tech doc here for Left hand unit and full exploded drawing. 

Day Campagnolo Training at Velotech Cycling Ltd. Also Campagnolo approved service centre &  providers of warranty services to Campagnolo SRL in the UK.

Khamsin wheel overhaul

Our mechanics spend 2 days at Velotech Cycling Ltd Training Centre. The course is run by Graeme Freestone King. Graeme is very knowledgeable and has been in bicycle trade for 30 years. Training Centre and workshop: Adjacent to Longstaff Cycles, Albert Street, Chesterton, Staff ST5 7JF (Longstaff cycles are internationally known for their quality work in steel frame building. Seeing there workshop is worth a visit.)

Day 1 - Ergopower Levers In this module we looked at compatibility, of full components and internal parts, and how to strip and re-assemble the three main drop-bar variants and known issues. (Escape, Ultra Shift 10,11 speed)  – OEM and frame specification. Correct dimensions of the frame, Correct preparation, Tolerances and Known issues.

Day 2 – G3 wheels Concept, Spoke types & fitting methods, Nipples, and fitting methods, Tensioning and trying. - UltraTorque & PowerTorgue. Fitting the UT system into conventional BB shells, Fitting UT systems into BB30 type-frames, Changing the bearings, Known issues. Hubs - Fully sealed bearing hubs, Oversize hubs, Freehub body compatibilities.

Retailers with staff who have graduated the Campagnolo Training Course:  Shown here


Special Tools VAR Bearing Press

Velotech Cycling Ltd: >>>> Advanced training courses

Campagnolo Training:

There are two one-day courses included under the Campagnolo heading - G3 wheel-building, for which a Sapim wheel-building certificate or a parallel award is a pre-requisite, and Campagnolo Proprietary Technology, dealing with Ergopower, UltraTorque. hub servicing and detail of Campagnolo equipment set-up. The courses are normally delivered on two consecutive days. Completion of both is a pre-requisite for Campagnolo ProShop status. Candidates will leave with a thorough understanding of Campagnolo technology and how to fault-find and correct known issues.


Campagnolo Technical Manual

Campagnolo Frequently Asked Questions

I don't ride on these wheels myself, but I do service them frequently. From a mechanics point of view, they are a pleasure to work on and are well built.

When upgrading wheels on your bike, the best way to gauge what to spend, is 30% of the total value of your bike. Most new bikes you buy are fitted with wheels to the value of 10% and are not up to the job, and would soon need to be upgraded!

Below are photos of overhauling Campagnolo Khamsin wheels, from the mobile pro workshop:

New parts: Mini spoke kit, Freehub body and sealed bearings.

Bearings removed from front hub, cleaned and ready for fitting new bearings.

  Pressing-in new bearings to rear wheel, using my homemade press.

 Pressing-in new bearing to front wheel.

New bearing fitted to front wheel.

Fitting new freehub body.

New freehub body fitted.

Replacing damaged spoke.

Truing rear wheel. 

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